Additional Member Resources

Office of Consumer Credit

Some materials are available in other formats. Please call our Member Service department at 1-877-653-0327 (TTY 7-1-1) Monday to Friday from 8 a.m. to 5 p.m. Central Time. A message service is used after-hours, weekends and during federal holidays.

Video Archive:
See below for important video messages brought to you by The Texas Department of Aging and Disability Services (DADS) and The Texas Health And Human Services Commission (HHSC).

Learn more about the new STAR+PLUS Medicare Medicaid Plan in the video below.
Learn more about the new STAR+PLUS Nursing Facility Services in the video below.


Enrollment Tips for Individuals with Intellectual Disabilities
The video below has important information to help you enroll in STAR+PLUS for your Medicaid health care services like doctor visits, hospital visits, and medicines. Enroll by August 15, 2014.
STAR+PLUS: A Preview of What to Expect
Please click on the video below to view the changes that will affect how some people who have Intellectual and Developmental Disabilities (IDD) get their health care beginning September 1, 2014.

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